Costco Shop Cards provide an excellent alternative to carrying cash or credit cards and here’s why: they never expire, you can recharge your card, and they come in a full range of denominations.
To purchase a Costco Shop Card, you must be a Costco member at any Costco warehouse or online at Costco.com. When ordering a Costco Shop Card online, it will be shipped (or emailed) to the address you specify in your order.
If you’d like to add a gift message, consider purchasing through Costco.com, as that particular feature is available during the checkout process. Additionally, members may reload Costco Shop Cards at any Costco warehouse.
Non-members as well as members may use Costco Shop Cards to shop at any Costco location in the U.S., Canada, or Puerto Rico, as well as online at Costco.com. You can check your Costco Shop Card balance here.
Costco Shop Cards may be used toward a membership and merchandise.
A Costco Digital Shop Card is an electronic gift card that is sent via email and redeemed using your smartphone or by bringing a printed copy with you when you visit a Costco location.
Costco Digital Shop Cards are available for purchase on Costco.com, and are issued for select promotions and a variety of other uses. Digital Shop Cards received from costco@digitalshopcard.costco. com are valid and yours to use!
Costco Digital Shop Cards may be used to shop at any Costco location or online at Costco.com and Costco.ca. At this time, Digital Shop Cards cannot be redeemed at Food Court kiosks.
No, Shop Cards are non-refundable.
You may redeem your physical or digital Costco Shop Card in any Costco within the United States, Canada or Puerto Rico or online at Costco.com or Costco.ca.
Redeeming your Costco Shop Card on Costco.com is easy! Here’s how:
If you’d like to know your Costco Shop Card’s available balance, you can view the balance via the checkout prompt.
Costco Shop Cards (physical and digital) are not redeemable for cash, except as required by law. The following states allow for cash back when your balance drops below a certain amount:
Members may check their balance at Costco.com. Here’s how:
Costco Digital Shop Card balances can be checked the same way! Simply use the Shop Card number and PIN found in your email.
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As of now, Costco does not provide a reloading option for Costco Shop Cards (physical or digital) online. To reload your card, simply stop by any warehouse register and a team member will be happy to assist you.
Something to keep in mind: you can always check your Costco Shop Card balance on Costco.com.
Governing laws require us to limit the total value we can sell of certain gift cards and similar items to $10,000 or less per day. This limit applies to all purchases made at Costco in a single day, whether in-person, online, or both.
All physical Costco Shop Card orders are processed the following business day. USPS First Class Mail delivery times cannot be guaranteed but generally take 7-10 business days to arrive. If you purchased expedited shipping, you can visit FedEx to track your shipment. For further assistance, please contact us at 1-800-955-2292.
All digital Costco Shop Card orders are usually fulfilled within 2 hours, but may take up to 24 hours to process. If you need to resend the email, visit the tracking link in your Orders & Purchases.
Occasionally Digital Shop Cards are intercepted by spam filters; please check your spam folder for an email from costco@digitalshopcard.costco.com.
If you purchased the Digital Shop Card on Costco.com, you can use the Track My Package feature in Orders & Purchases to resend the email.
If you didn’t purchase it on Costco.com and are still unable to locate it, please contact us for further assistance.
We’re sorry, but all Costco Shop Card transactions are final. If you want to increase the Shop Card value, then a new transaction will be required.
Some email systems and browsers are set to block images and pop-ups, which can prevent a recipient from receiving their Digital Shop Card. Please select the "via web browser" link, which is located in the upper right hand corner of the email. Also, check to ensure any pop-up blockers are temporarily disabled; this is typically a yellow box of text just below the browser tabs.
Costco is not responsible for lost or stolen cards and unfortunately, they cannot be replaced.
If you misplaced your Digital Costco Shop Card, select the link in the original email to access it.
If you purchased the Digital Shop Card on Costco.com, you can resend the email to yourself using the tracking link in your Orders & Purchases.
If you didn’t purchase the Shop Card on Costco.com and no longer have the original email, please contact us for further assistance.
Yes. Simply forward the email to the new person.
Yes. You can take your Digital Shop Card to your local warehouse, where you can use it to purchase a physical Shop Card of the same value.
If you made an online purchase that qualifies you for a promotional Shop Card, please review your order confirmation email for the Shop Card delivery timeframe.
The Costco Shop Card cannot by used as a form of payment for Same-day Delivery powered by Instacart orders. A list of acceptable forms of payment can be found here.
If you would like to use a Costco Shop Card to pay for your order, we recommend utilizing our 2-Day Delivery option.
The Costco Shop Card cannot be used as a form of payment on Costco Next. For more information about Costco Next, visit What is Costco Next?.